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Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at https://nitetorch.com/contact. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.


Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take 3~5 days for your bank or credit card company to process and post the refund too.

 

Contact

Return Address: No.525-105 Longhushanlu Simingqu Xiamenshi, Fujian Sheng China

Email: contact@nitetorch.com
Tel: +86 153 6146 3876

if you have questions, or if you would like to make a complaint, please feel free to contact us

 

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